![]() Compliance with all federal, state and local labor laws.Provide ongoing training as needed regarding new products, promotions, policies etc.Responsible for coordinating a monthly meeting with the management team.Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.Responsible for handling disciplinary action and terminations of store staff (when necessary). ![]() Responsible for monitoring performance/customer service and morale of store employees.Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.Responsible for assessing all store employees performance conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.Responsible for professional growth & development of assistant managers, shift leaders, and sales associates.Principal Duties and Responsibilities: Majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned.
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